FAQs

What courses do you offer?

We provide:

1) Online Mandarin Playgroup classes for children age 3-6

2) Online Chinese Reading & Writing course for children age 6-12

3) Online Story & Clay course for children age 6-12

Do you provide any trial lessons?

We do provide a FREE trial lesson (only for new students). Please send us an email for a trial code to redeem a free trial class. To secure a spot in our system, you will have to book the course first. A full refund of course fees will be provided if you do not wish to continue with the course after the trial lesson. Please notify us by email within 2 days of the trial lesson.

When is the course intake?

There are 4 terms in a school year. Students are welcome to sign up on a termly-basis. Courses are available for booking 2 months before the Term starts.

do siblings joining the same online class have to pay?

Siblings are welcome to join in for FREE for our online Mandarin playgroup and online story & clay course.

For our online Chinese reading and writing course, siblings attending the same course will have to pay for their spot but they will be given a 20% discount.

How do i sign up?

Please sign up via our website https://www.mandarintree.nl/online-lessons.

How do i check the lesson time in my timezone?

You can check the lesson timing reflected in your timezone on our website: https://www.mandarintree.nl/schedule . Please remember to change the location at the bottom righthand corner of the page. Alternatively, you can check the time via https://www.worldtimebuddy.com/

will the lesson timing be affected by daylight savings time change?

Daylight savings time change is inevitable and occurs twice a year. If the country you are residing in practices daylight savings, lesson time will be different for you after the time change. If the country you are residing in does not practice daylight savings, the lesson time will remain unchanged for you.

When will I receive the zoom link, password and course materials?

At least 7 days before the commencement of the course, you will receive 2 emails. Email 1: Zoom link, password, general course information

Email 2: Materials link, password and information of the lesson (an email will be sent weekly.)

What language do you teach the class in?

Our classes are taught in Mandarin Chinese. If we see that a student is struggling in class, we may use English to assist the child. However, we believe in an immersive learning experience, therefore we prefer to keep other language use to a minimal.

Do you teach simplified or traditional Chinese?

We teach simplified Chinese at Mandarin Tree Chinese School.

Do you record your classes?

Due to privacy reasons, we do not provide any recordings of our lessons. If we do record the lessons, it is only for training purposes and will be kept private.

Do you provide makeup lessons for missed classes?

We do not provide makeup lessons. However you can always try your luck! If we receive news of a vacancy in another class during the same week, we will try our best to accommodate your child!